Returns

All Fur by Sofia garments are personalised and specifically made for you at time of order. 

Please ensure that when choosing an item you are choosing carefully as we do not offer refund or exchange for change of mind.

Refunds are only available if items you have received are faulty or not as ordered. If this is the case, please contact email hello@furbysofia.com.au for assistance.

(Any photo/video evidence you can provide of the fault will help us to speed up your enquiry.)